Terms of service

Terms of Service

Last updated: November 6, 2026

1. Overview
This website is operated by [Store Name] ("we", "us", "our"). By visiting our website or purchasing from us, you agree to these Terms of Service ("Terms"). Please read them carefully. If you do not agree, please do not use our website or place an order.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

2. Eligibility
By using this website, you confirm that you are at least the age of majority in your country or state of residence, or that you have the consent of a parent or legal guardian to use it.

3. Products
We sell a clear dome dog umbrella with a built-in leash, designed for small dogs. We make every effort to display product images, colors and sizes as accurately as possible, but your screen may not show them exactly. Measurements are approximate. Product availability may change without notice, and we reserve the right to limit quantities or discontinue any product at any time.

4. Safe use of the product
The product is intended to protect small dogs from rain and light wind during walks. Always supervise your dog while using it. Do not use the product during storms, strong winds or lightning, and do not leave your dog unattended while attached to the leash. Check that the leash and snap hook are securely attached to your dog's collar before each use. Introduce the product to your dog gradually. We are not responsible for injury or damage resulting from misuse of the product or failure to follow these instructions.

5. Prices and payment
All prices are shown in our base currency and may be displayed in your local currency for convenience. The final amount charged may vary slightly due to currency conversion by your bank or payment provider. Prices may change at any time, but changes will not affect orders already confirmed. We accept the payment methods shown at checkout. By placing an order, you confirm that you are authorized to use the payment method provided.

6. Orders
Your order is an offer to purchase. We may accept or decline any order, including orders that appear fraudulent or that contain pricing or product errors. If we cancel an order after payment, we will issue a full refund. You will receive an email confirmation once your order is placed.

7. Shipping
We offer free insured shipping on all orders. Orders are processed within 1 to 3 business days and are usually delivered within 5 to 8 business days, depending on your location. Delivery times are estimates and may be affected by carriers, customs or events outside our control. If your order is lost or not delivered within 30 days of shipment, we will reship it or give you a full refund. Any customs duties or import taxes charged by your country are the responsibility of the customer, unless stated otherwise at checkout.

8. Returns and refunds
Returns and refunds are governed by our Refund Policy, which forms part of these Terms. In summary:
- Unused items may be returned within 90 days of delivery; return shipping is paid by the customer.
- Used items may be returned within 15 days of delivery.
- Damaged, defective or incorrect items are covered for 90 days with a free replacement or full refund.
Please read our full Refund Policy for details.

9. Accuracy of information
We aim to keep the information on our website accurate and up to date, but it may occasionally contain errors in descriptions, pricing or availability. We reserve the right to correct any errors and to update information at any time without prior notice.

10. Intellectual property
All content on this website, including text, images, graphics, logos and videos, is owned by or licensed to [Store Name] and is protected by intellectual property laws. You may not copy, reproduce, distribute or use it for commercial purposes without our written permission.

11. Customer reviews and content
If you submit reviews, photos or other content, you confirm that it is truthful, that it belongs to you, and that it does not violate the rights of others. You grant us a non-exclusive, royalty-free right to use, display and share that content on our website and marketing channels. We may remove any content at our discretion.

12. Prohibited uses
You agree not to use our website for any unlawful purpose; to submit false or misleading information; to interfere with the security or operation of the website; to upload viruses or malicious code; or to infringe the rights of others.

13. Third-party links and services
Our website may contain links to third-party websites or use third-party services, such as payment processors and carriers. We are not responsible for their content, policies or practices.

14. Disclaimer
Except as expressly stated in these Terms or required by law, our website and products are provided "as is" and "as available", without warranties of any kind. Nothing in these Terms limits any rights you have under applicable consumer protection laws.

15. Limitation of liability
To the maximum extent permitted by law, [Store Name] will not be liable for any indirect, incidental, special or consequential damages arising from your use of our website or products. Our total liability for any claim related to a purchase will not exceed the amount you paid for that order. This does not limit liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.

16. Indemnification
You agree to indemnify and hold harmless [Store Name] from any claims, losses or expenses arising from your breach of these Terms or your misuse of our website or products.

17. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

18. Governing law
These Terms are governed by the laws of Spain. If you are a consumer, you also keep the protection of any mandatory laws of your country of residence, and you may bring claims before the courts of your country.

19. Changes to these Terms
We may update these Terms at any time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of the website after changes are posted means you accept them.

20. Contact
If you have questions about these Terms, contact us at pupbrellaa@gmail.com.